Give time back.
Reduce repetitive handling and create room for work that needs your people.
UNISO · The AI Lab of Hyegro PTY LtdIntelligenceDesigned To Evolve
AI agents that reason, act and connect to your business.
Built for your operations, customers and software.
01 / THE OPPORTUNITY
LESS FRICTION. MORE FORWARD.Your next advantage
is operational.
Your people are doing important work.
And too much work around it.
Reading requests. Moving data. Chasing updates. Reviewing the same things again. Uniso connects AI to the tools and processes behind your business, so more of that work gets done.
Keep work moving.
Turn enquiries, documents and decisions into the next useful action.
Stay in control.
Set the rules, permissions and approval points. Make actions traceable.
02 / FROM ANSWER TO ACTION
EXAMPLE WORKFLOWSA conversation.
Then something gets done.
See how an agent could move work through your business, with a person involved where it matters.
ILLUSTRATIVE WORKFLOW
01 THE REQUEST
↳INCOMING REQUEST
“Please process the attached purchase order.”
customer-order.pdf
02 THE INTELLIGENCE
The work moves forward.
- Read and validate the order
- Match products and pricing
- Prepare the system record
03 THE OUTCOME
✓READY FOR REVIEW
An order, prepared.
Your team reviews exceptions and approves the next step.
Human approval point
Measure: handling time, order accuracy and exception rate.
EXAMPLE, NOT A LIVE CUSTOMER SYSTEM03 / WHAT WE BUILD
DESIGNED AROUND THE JOB TO BE DONEOne partner.
Many ways forward.
Focused implementations for the work that slows you down. Integrated into the business you already run.
01AI workflow automation
Connect the steps between an incoming request and a completed task. Extract information, check the rules, update systems and route exceptions.
Explore workflows ↗02Conversational & voice agents
Give customers and employees a natural way to get things done. Book appointments, check order details and create service requests, with clear handoffs.
See an example ↗03Engineering assurance
Bring your engineering standards into the review process. Combine explicit rules, AI-assisted analysis and meaningful tests to help teams review and release with greater confidence.
See an example ↗04Custom tools. Built for your business.
Build a focused internal application when off-the-shelf software is a poor fit. Compare the full cost of ownership, then integrate, document and maintain the right solution.
Discuss your workflow ↗04 / THE UNISO DIFFERENCE
CONTEXT BECOMES CAPABILITYThe model is
only the
beginning.
Your advantage comes from what surrounds it: the way your business works, the systems it depends on, and the evidence that it performs.
Built around how you work.
Your policies, exceptions and approval rules shape the workflow. AI is connected to a defined process, with boundaries you can understand.
Useful where the work happens.
Integrations bring context and action together. The result belongs in your business systems, so your team can use it.
Prove the improvement.
Agree the baseline. Test representative cases. Measure time, quality, exceptions and operating cost before expanding the scope.
Keep it working.
Monitoring, evaluation, documentation and ongoing support are part of the delivery conversation from the start.
Models evolve. Your workflow knowledge, integrations and operating discipline keep their value.
05 / FIND YOUR OPPORTUNITY
20 INDUSTRIES & BUSINESS FUNCTIONSDifferent businesses.
Familiar friction.
Explore 80 ways AI could reduce repetitive work. Start with the problem you recognise.
Don’t see your challenge? Bring it to us ↗
A SMALL CHANGE, REPEATED.
What could your
team do with
more time?
Start with one repetitive task. Estimate the capacity you could release, then test it against real work.
hours of capacity
per month
per month
Illustrative estimate: tasks × net minutes saved ÷ 60. Include review and rework in your estimate. Released capacity is not automatically a cash saving.
06 / HOW WE MOVE FORWARD
START FOCUSED. EXPAND WITH EVIDENCE.From a costly bottleneck
to a working advantage.
Find the value.
Map the workflow, the people and the systems. Establish what better looks like and whether AI is the right fit.
A CLEAR BUSINESS CASEProve one workflow.
Build a contained pilot with agreed measures. Test the happy path, the exceptions and the handoffs.
EVIDENCE TO DECIDEMake it operational.
Integrate, set permissions, train your team and establish monitoring. Roll out at a pace the business can support.
A USABLE, SUPPORTED SYSTEMKeep improving.
Review performance and operating cost. Improve the workflow and expand where the results justify it.
ONGOING ACCOUNTABILITYA FEW GOOD QUESTIONS
Clarity, before
commitment.
Do we need to replace our existing systems?+
Usually the first step is to work with what you already have. We assess existing capabilities and integration options before proposing a new tool or a replacement.
How autonomous will the agent be?+
That depends on the task and its consequences. A workflow can begin with draft outputs and human approval, then earn greater autonomy through testing and operating evidence.
How do you measure value?+
We agree a baseline and success measures before the pilot. These may include handling time, accuracy, completion rates, exceptions and operating cost. We distinguish additional capacity from actual cash savings.
What happens to our data?+
Data flows, model providers, access, retention and hosting requirements are agreed for each engagement. We scope the information and permissions the workflow needs, along with appropriate review and controls.
Can you replace an expensive SaaS subscription?+
For a focused workflow, possibly. We compare configuration, integration and custom development—including migration, support and maintenance—to establish whether building is the better choice.
LET’S FIND YOUR FIRST OPPORTUNITY
Where does your
work get stuck?
Bring us a process, a problem or a possibility.
We’ll help you work out what’s worth building.